Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (414)546-0606.
- What forms of payment do you accept?
Cash, Check, Mastercard and Visa. We also accept Care Credit - you can apply on-line at www.carecredit.com.
- Can I make payments?
Payment in full is required at the time of service. We will be happy to provide an estimate for services upon request.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions and rules out anemia prior to surgery. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery. These tests are strongly recommended for all surgery patients and required for patients 7yrs and older.
- When will I drop-off and pick up my pet for surgery?
We will schedule an appointment for surgery drop-off and exam with the doctor the morning of surgery between 8:00-9:00am. You should plan for this visit to take approximately 15 minutes for the veterinarian to examine your pet and answer your questions prior to surgery. For dental cleanings and most mass removals, pets will be picked up at the end of the day between 4:30-5:30pm. Spay and neuter patients will spend one night with us and are picked-up the following day between 2:00-5:30pm. Our declaw patients will stay two nights and are picked up in the afternoon on the third day between 2:00-5:30pm. If you have specific scheduling requirements or need to drop off your pet the night before surgery we can accommodate that as well.
- When do I need to "fast" my pet prior to surgery?
For most patients we require a 10-12 hour fast prior to surgery so please do not feed your pet after 10pm the evening prior to surgery. Your pet should have access to water until the morning of surgery. If your pet receives medications in the morning please ask our veterinarians ahead of time if you should give these the day of surgery. Remember to also make sure your pet does not have access to other pets' food or the trash or other sources of food overnight.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery. The incision needs to be kept clean and dry during this time as well (no bathing, swimming). Suture removal is included in the price of the surgery.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
Yes, we have boarding space for both dogs and cats. Pets must be current on vaccinations for boarding. Be sure to let us know if your pet has any medical conditions we should be aware of or if your pet requires medication. Please call our office for more details and to schedule your pets stay with us at 414-546-0606.
- What are your kennels like?
Our dog kennels are all indoor. The dogs are walked 3 times daily while they are boarding in our fenced in play-yard. The cat boarders are housed in a separate area away from the dogs.
- What should I bring from home when my pet is staying for boarding?
Some pets can be very sensitive to changes in food so it is beneficial to your pet if you bring food from home, otherwise your pet will receive Science Diet food while boarding. If your pet receives medication, please bring the medication with you along with directions on the dose, route and frequency of medications. Blankets are provided for our boarders, but you are always welcome to bring your own. For your pet's safety, please let us know if your pet will chew or destroy blankets.